Redwing Imports is a Canadian business that specializes in importing unique products into North America and around the world. Sourcing, manufacturing, packing and shipping; Redwing Imports is sure to provide quality products to our valued customers.
I have been fortunate to have discovered many wonderful, unique products in my journeys through SE Asia, beginning over 15 years ago now. I am also fortunate to have realized that, with a little hard work, I had the opportunity to bring these products to customers around the world. The task was to find the best products and to match these products to the right market. While on this quest I also discovered the challenges in doing business in Southeast Asia and have since learned many lessons and developed many important friendships.
Years of testing products, staging from home shows, music festivals, flea markets, weekend events taught me many lessons in what the consumer wants. With time, I developed a product niche that fills a certain demand.
From this point, we moved into retailing in Shopping Malls for Christmas seasons and we were doing business on a larger scale.
Now, here we are in 2014 and Redwing Imports is what I like to consider a “we” business. Currently we have 2 full time staff and 1 part time staff that work in Northern Thailand and are looking forward to move more of our people into full time positions.
A couple important lessons we learned in our 15 year journey:
#1 The Customer Wants Superior Service – Online sales or direct sales, our commitment to the customer is to provide superior customer service that will ensure a positive experience from the time your order is placed until your products are delivered. Maintaining good communication has worked very well for us and at Redwing Imports the customer is always number one.
#2 The Customer Demands Quality – This is critical to our business and we have learned that high quality brings back repeat customers and this is an important part of our business. We are closely involved in quality assurance at the source and are part of designing, monitoring, quality control, and communicating directly with craftsperson’s to ensure highest standards are met.
Thank you for visiting our site!
You will find our contact information below if you have any comments or questions.
Hank Karhut, Director
Our Phone Numbers:
- Phone Canada: (+1) 780-994-4265
- Phone Thailand: (+66) 87-041-1031
Our Warehouse in Canada is situated at:
21211 100th Ave, Suite11
Edmonton, Alberta, T5T 5X8
Our Mailing Addresses are:
- Canada Office:
West Edmonton Mall
Edmonton, Alberta, T5T 5X1
- Thailand Office:
Suite 407, 21-23 Thaphae 2 Road
T. Changmoi, A. Muang,
Chiang Mai 50300, Thailand