- Customer Service -

Accepted Methods of Payment

- Credit cards, which are processed by Paypal - no Paypal account required.

- Paypal (credit cards, e-checks and bank transfers).

- Direct bank transfers.

- Interac e-Transfer: Interac is a simple, convenient, and secure  way to send and receive money directly from one bank account to another. All you need is access to online or mobile banking through a participating financial institution, and you can send money to us with an email address or mobile phone number and a bank account in Canada — without sharing any personal or financial information.

How To Return An Item

The item can be returned, for any reason, within 15 days from receipt for a refund.

However, the item must be in its original unused condition to be returned, unless there is a manufacturer defect.

1. Please email info@redwingimports.com to request a refund and, based on your location, we will immediately provide you with a postal address.

2. Please include in your package a letter stating the reason for your return as well as the original receipt.

You can expect your refund within 7 business days of receipt of the returned items. We will notify you by email with the details of your refund, and we will issue the refund in the form of payment used to make your purchase.